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Medicare Counseling

Medicare Counseling helps individuals and families understand how to navigate the Medicare system and secure supplemental insurance to meet their changing healthcare needs.   

PROGRAM DESCRIPTION

The Medicare Assistance Program provides information, assistance and encouragement to individuals and families in matters related to Medicare.  The program reaches out to the community by providing speakers to groups about Medicare as it relates to individuals, the disabled, and caregivers.  We offer Medicare Counseling at both the Oak and the Campbell Campus.

ACTUAL SERVICES OFFERED                                                                                     Medicare Donate

  • One-on-One Counseling to assist with:
    • Understanding Medicare benefits
    • Selecting the best Medicare  supplement plan
    • Enrollment in prescription drug plans
    • Enrollment in Medicare Advantage plans
    • Help with enrollment in assistance programs from other state and federal sources.
    • Medicare appeals
    • Replacing lost Medicare and Social Security Cards.
    • Shoebox Project – Personal paperwork management services
  • Educational Presentations include:
    • Happy 64th Birthday! What You Need to Know Before You Turn 65
    • Nursing Home Fundamentals
    • What to Ask and When to Seek Legal Advice
    • Medicare 101 class for individual new to Medicare with companion booklet that briefly describes benefits
    • The ABCD’s of Medicare

WHO CAN USE THE SERVICES

  • Open to those who are new to Medicare, current beneficiaries, or caregivers in the Kansas City metropolitan area.   We also serve as a resource for professionals such as social workers, case managers, and medical personnel. 

WHERE TO START

  •  For information and/or an appointment, call 816-753-7039 (Campbell Street campus) or 816-444-1121 (Oak Street campus)

VOLUNTEER ROLE OPPORTUNITIES

  • Medicare Counselor – provide one-on-one assistance to individuals and their families about Medicare and related retirement issues.  Training is required and provided.  LEARN MORE

Our Medicare program at both locations is thriving, and we are in desperate need of more volunteers to help handle the volume of requests for assistance that we receive each day.

This is very satisfying volunteer work. Please let me know if you plan to attend the training and become certified by calling 816.444.1121 or 816.753.7039.

GEOGRAPHIC SERVICE AREA

  • Kansas City Metro Area

 Shepherd’s Center is proud to be a partner with

CLAIM_logo

 

HCF_of_Greater_KC

MEDIA ROOM

 

FORMS

Prescription Drug Coverage – Nursing Home – If you have a friend or loved one in a nursing home and the pharmacy has asked you to contact the Shepherd’s Center, please use this form to send us the required information.  It usually take two days for the information to be entered. As soon as a program is chosen, all information will be returned to the sender by mail.

DOWNLOAD THESE FREE BOOKLETS

Medicare Benefits

Time to talk about Medicare? Medicare Maze-2014 by David Hooper

Choosing the Supplemental Plan That Meets Your Needs

Retirement, You and Medicare By David Hooper

VETERAN RESOURCES

Many veterans have a difficult time keeping up with all the news concerning veterans. CLICK HERE for a web link that will keep you informed.

Booklet on:  Vets and Medicare: Who Pays First

ON-LINE RESOURCES

The Cost of Not Caring: Stigma Set in Stone by Liz Szabo, USA Today

RESOURCES FOR MEDICARE COUNSELORS

Insurance Links by Hospital

Meaning of the letters after a Social Security or Medicare number

Medicaid Doctors in the Kansas City Area

OAK CAMPUS:
Kori Ross
Senior Advocate

816-444-1121 ext 104
kross@sccentral.org 

CAMPBELL CAMPUS:
Joyce White
Program Director
816-753-7039 ext 13
jwhite@sccentral.org

 

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